A Computer Support Specialist assists users who are having problems with software, computers or peripherals such as printers or scanners. Some assist companies' customers, while other provide support to in-house, corporate or institutional staff. Those who provide help over the phone, via online chat or email, are called Help Desk Technicians or Desktop Support.

The level of training required in this field varies. Some employers will only hire computer support specialists who have earned a bachelor's degree in computer science or a related subject, while others prefer those with an associate's degree or relevant experience and certifications. A computer support specialist must have strong communication, analytic and problem-solving skills.

The Bureau of Labor Statistics predicts average job growth in this field through 2016.

Median annual earnings of Computer Support Specialist were $42,400.  Salaries can start at $14 p/h and can go as high as $75 - $80k depending on the level of support and experience.

**Annual earnings are determined by a variety of factors including field, title, place of employment, level of education, experience and geography.**

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